1Win Philippines Support
While playing at 1Win, you may have questions about our options, your account, or transactions. To ensure that our customers from the Philippines feel comfortable, we have a special 24/7 support service that will quickly answer all your questions.
On this page, we would like to share basic information on how to contact our support service.
1Win Email
You can contact customer support by sending an email to support@1win.social. You will receive a response within 3-48 hours. This method of communication is intended for questions that require individual attention. These are questions related to your financial transactions, account, verification, etc.
The main advantage of this method is that you can attach screenshots so that our specialists can better understand your question and help you.
Security
For any security-related issues, players should contact security@1win.social. This email address is specifically for cases such as account hacking, loss of access, or updating personal account information. Users can also contact this address to complete KYC verification or make changes to confidential account details.
1Win Live Chat
The Live Chat support window can be found on the 1Win website, mobile site, or in the app. This type of communication is suitable for simple basic questions about the bookmaker’s features, your sections, and account management. Response time can be up to 5 minutes.
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